Acerca de
Xplor Home Guide
What can I do on Xplor Home?
Home Webpage
-
Save payment details
-
View statements
-
Sign CWA for CCS Enrolment
-
View Child Observations, Documentation, Programs etc.
-
View messages from Comms Centre.
​
Home App
-
Sign In/Out of Care
-
Managing Casual Bookings (BSC/ASC/Vacation Care)
-
Marking Absences
-
Accessing Child Observations
-
Manage Finances & Child Care Subsidy
-
Communications with Service
-
Check for an invitation email in your Inbox and select Create Account.
-
Click Create Account.
-
Enter Password.
-
Enter Mobile Number.
-
Enter Account Pin.
-
All Done!
​
NB: Please email your service if you do not receive an invitation email within 24 hours of enrolment.
Setting Up Your Xplor Account
Managing Bookings
How to make a permanent booking
If you are submitting your new enrolment form, you are able to request your permanent bookings via the enrolment form. ​
​
All other changes, cancellations or additional permanent bookings must be requested via email to your service.
​
​
​
​
​
​
-
Log into your Home App
-
Select "Bookings"
-
Select the appropriate date of casual booking and select the + in the top right corner
-
Select "Booking"
-
Select the appropriate group (BSC/ASC/Vacation Care)
-
Go back to the calendar and select the shopping cart in the top right corner
-
Select "Request"
NB: If the sessions have been booked successfully, the next screen will show a "confirmed" status for the booking & the day will have a solid orange dot when bookings is confirmed
How to mark an absence
NB: If marking an absence outside of the cancellation periods, please ensure you email your service in order to not be charged.
​
-
Login to the Xplor Home app.
-
Select "Bookings"
-
Select the date you need to mark your child/ren absent for.
-
Select the session that your child will not be attending (BSC/ASC/Vacation Care).
-
Select "Absent"
-
Click "Request" to send the absence.
-
The Service will review your absence request and approve your absence request.
​
How to cancel a booking
-
Any changes/cancellations to Permanent Bookings or Vacation Care Bookings require 2 weeks notice.
​
-
If you wish to cancel any Permanent Bookings or Vacation Care Bookings, you will need to advise your Centre via email with at least 14 days' notice.
​
-
If you wish to cancel a Casual Booking, you will need to provide at least 24 hours notice via email.